PRIVACY POLICY.

Information you provide to us:

• Account information: name, email address, and password when you create an account
• Payment information: processed securely through our payment processor (we do not store full credit card numbers)
• Profile information: any details you choose to add to your profile
• Communication data: messages you send through our contact forms, coaching applications, or community features
• Recovery data: journal entries, AI conversation history, progress tracking, and other content you create within the platform

Information collected automatically:

• Usage data: pages visited, features used, time spent on the platform
• Device information: browser type, operating system, device type
• Log data: IP address, access times, referring URLs

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process your membership payments
• Send you relevant recovery content and updates
• Respond to your inquiries and provide customer support
• Personalize your recovery experience (e.g., recommend relevant content)
• Monitor and analyze usage patterns to improve the Platform
• Comply with legal obligations and enforce our Terms of Service

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service providers: with third-party vendors who help us operate the Platform (e.g., payment processing, hosting, analytics) — these providers are contractually bound to protect your data
• Legal requirements: when required by law, court order, or governmental regulation
• Business transfers: in connection with a merger, acquisition, or sale of assets
• With your consent: when you have explicitly agreed to the sharing

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the Platform. You can control cookie settings through your browser. Disabling cookies may affect certain Platform features.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@panicproof.ai.

We retain your personal information for as long as your account is active or as needed to provide you with the Platform. You may request deletion of your account and data at any time. We may retain certain information as required by law or for legitimate business purposes.

The Platform is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.

The Platform may contain links to third-party websites, including social media platforms, podcast directories, and YouTube. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at hello@panicproof.ai.